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FAQ

How quickly can a technician come to my home?

We aim to offer same-day or next-day appointments depending on technician availability and parts. When you call, we’ll provide the earliest available time that works with your schedule.

Do you service all major appliance brands?

Yes, our technicians service most major appliance brands, including Whirlpool, Samsung, GE, LG, Maytag, Bosch, KitchenAid, and more. If you have a specific brand question, please ask when scheduling.

What if my appliance is under the manufacturer’s warranty?

We can service many appliances that are still under the manufacturer’s warranty and follow OEM guidelines when applicable. Be sure to mention your warranty details when booking service.

What should I do before the technician arrives?

Please ensure the appliance is easily accessible, clear the surrounding area, and note any error codes or unusual symptoms. This helps our technician diagnose the issue more efficiently..

What if my appliance can’t be repaired?

If a repair is not cost-effective or feasible, we’ll explain your options and help you decide whether replacement may be the better choice.

Are your technicians licensed and insured?

Yes, our technicians are trained, experienced, and fully insured for your protection and peace of mind.

Do you offer emergency or urgent repair services?

For urgent appliance issues such as refrigerator breakdowns, please call us as soon as possible. We do our best to accommodate priority service when available

How long does a typical repair take?

Repair time depends on the appliance and issue, but many common problems can be resolved during the first visit. We carry many commonly used parts to minimize delays.

How long does a repair usually take?

Some repairs are completed within one visit. We carry the most common parts for are area’s. If parts need to be ordered most part can be received within a couple days.

Do you provide maintenance tips after repairs?

Yes, our technicians are happy to share maintenance tips during your service visit to help prevent future issues and extend the life of your appliances.

What appliances do you repair?

We repair all major household appliances, including refrigerators, ovens, stoves, dishwashers, washers, dryers, and microwaves.

How do I schedule a repair?

You can schedule online through our booking form or call us directly.

What are your business hours?

We’re open Monday -Friday and 8:30 am – 5:00 pm. We will respond to texts after hours when we can.

How much does appliance repair cost?8. Is there a service call or diagnostic fee?

Yes, there is a standard diagnostic fee. This fee may be applied toward the total repair cost if you proceed with the repair.

Costs vary depending on the appliance and issue. We provide upfront pricing after diagnosis, with no hidden fees.

Is there a service call or diagnostic fee?

Yes, there is a standard diagnostic fee. This fee may be applied toward the total repair cost if you proceed with the repair.

What payment methods do you accept?

We accept cash, credit/debit cards, Venmo, Cash App, Zelle and Tap pay like apple pay , Google Pay, Samsung Pay

Do you provide a warranty on repairs?

Yes, we offer a warranty on both parts and labor. Warranty on labor is 30 days and Parts are 90 day unless other wise stated

Do you use original (OEM) parts?

Whenever possible, we use manufacturer-approved (OEM) parts or high-quality replacements Some After market Parts are better then the OEM.

How long does a repair usually take?

Some repairs are completed within one visit. We carry the most common parts for are area’s. If parts need to be ordered most part can be received within a couple days.

Do I need to prepare anything before the technician arrives?

Please ensure the appliance is accessible and clear the surrounding area. If possible, note any error codes or symptoms. We are ok with your Pets but if you are worried about them please put them up before we get there.

What if my appliance can’t be repaired?

If repair isn’t cost-effective, we’ll explain your options and help you decide whether replacement is a better choice.

Are your technicians licensed and insured?

Yes, all our technicians are trained, licensed (where required), and fully insured.

Do you work on appliances under warranty?

We can repair appliances under warranties these are the one we do under Oem ​warranty Electrolux, Frigidaire, GE, Hotpoint, Cafe, LG, Midea and Speed Queen.

Is it worth repairing my appliance or replacing it?

In many cases, repairing is more affordable than replacing. Our technicians will give you honest advice based on the appliance’s age and condition.